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Patient Admissions Interviewer/Radiology Department
· Ensures that all patients are correctly and efficiently registered for hospital

services. Gathers and processes all registration, billing and related information

from patients in the Admissions, Outpatient, Radiology areas and/or Emergency

Department. Verifies patient insurance coverage and benefits. Reviews

registration process and flow with patients and families. Continually promotes a

positive patient encounter as the first impression of the Hospital.


Education

· High School Diploma or Equivalent (Required)

· Combination of relevant education and experience may be considered in lieu of

degree.


Experience

· 3 Years experience in a related role. (Required)


Required Skills

· Customer Service Skills

· General Computer Skills

· Medical Terminology

· Organizational Skills

· Strong Communication Skills

· Strong Interpersonal Skills

Registration Customer Service

- Greets every patient and explains the registration process and flow to

promote a full understanding of the process.

- Assists patients with missing required documentation such as pre

certifications, referrals and other insurance information by following up with

Drs offices and other facilities as needed.

- Actively listens to patient to confirm a full understanding of the patients needs

and asks questions as appropriate.

- Identifies any patient requiring financial assistance and directs them to the

Financial Services Department accordingly.

- Handles problems of a sensitive and/or confidential nature in a professional

manner.

· Registration - Patient Interviewer / Access Rep

- Properly identifies each patient by interviewing the patient and accurately

obtaining, verifying and recording required information for pre-registration or

registration and billing purposes into the Siemens Registration Systems and

all other systems as required.

- Reviews and obtains all required signatures from patient such as; the

General Treatment Consent, HIPAA and other related documents.

- Requests and collects appropriate payments for patient visits and refers cash

payments to cashier or appropriate contact.

- Prepares and places accurate identification wrist band on patient verifying

patient identification.

- Reviews completed treatment records and logs necessary information.

Ensures that all appropriate forms are included in the patient's chart and

financial folders.

- Accesses daily patient schedules from several computerized scheduling

systems and ensures that all precertification requirements, pre approval/pre

registrations processes are complete and available.

- Verifies medical insurance coverage including effective dates, precertification

requirements, authorization requirements/numbers, pre approval processes

and required submission forms. This can include reverification for follow

up/returning patients.


All qualified applicants, send resume to kkenney@bettingerco.com