Business Process Associate

Looking for an adaptable Administrative Associate to work for a nationally recognized organization located in Center City, Philadelphia. This position will be a remote work from home position that could transition to onsite later this year. You should have a strong work ethic and focused discipline to be able to successfully work remotely with our business. You should be experienced working in an office environment with a strong clerical and administrative skill set. You need to be comfortable working in a fast-paced atmosphere, be versatile, and adapt to the demanding needs throughout the course of a workday in order to efficiently address priorities. Must be proficient using Microsoft Office software and have a sharp mind focused on problem solving. Additionally, extensive Excel experience is helpful along with general database management skills. Responsibilities include addressing high volumes of emails and phone calls, self-managing workload, collaborating with colleagues work towards task completion, provide excellent customer service, as well as perform other duties as assigned.

Some additional requirements include:

  • The schedule is 9am – 5:30pm Monday through Friday
  • You must be computer savvy, able to prioritize and stay focused while working remotely
  • Communicate throughout the day with coworkers utilizing group chat meetings
  • Professional experience in a customer service/administrative role
  • Excellent communication and customer service skills a must
  • Demonstrated ability to independently prioritize tasks
  • Ability to organize and manage multiple priorities
  • Ability to multi-task and manage time effectively
  • Excellent organizational skills with an eye for details
  • Ability to be flexible to adapt and act quickly when urgent matters require it
  • Display the technical skills necessary to perform all job functions
  • Project a positive, professional image toward clients, vendors and staff in all interactions
  • Follow all company rules, policies, and practices
  • Must be able to work independently and within a team and possess a positive, “can-do” attitude
  • Excellent computer skills including all MS Office applications. (Word, excel, outlook, PowerPoint) required
  • Maintain all client, company, and employee information as confidential and share only on a need to know basis

If you are up for a challenge, please email your resume to!!

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