Call Center Representatives – Next Day Interviews

Pay Rate: $11/hr

Hours: 8:30 am – 5 pm with an hour for lunch (37.5 hours each week)


Location: WEST PHILLY (55th and Chestnut Street)

A local non-profit offering subsidized child care services has an opening for an Eligibility Specialist.

Duties include but are not limited to:

  • Interviewing and reviewing information from applicants; assisting them in completing application process, obtaining all required documentation
  • Analyzing applications for compliance with PA Department of Public Welfare eligibility requirements, calculating family income, notifying applicants of results
  • Maintaining the ‘waiting list’ of applicants, categorizing them, revising categories based on status changes, and informing clients of changes in their eligibility for services
  • Responding to telephone, email, and in-person inquiries
  • Maintaining complete and accurate files and records
  • Tracking and monitoring family usage

We are looking for a candidate who is customer-service oriented, has the ability to multitask and work under strict timelines,  and has strong communication skills. We will interview resumes until the position is filled. Send your resume now to

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