FOOD SERVICE ATTENDANT

Job Summary

  • Assembles, serves, and preps patient and retail food products.
  • Cleans and sanitizes all related equipment using the appropriate methods.
  • Displays positive customer service behaviors at all times.

Education

  • High School Diploma or Equivalent (Required)

Licenses & Certifications

  • SERVSAFE – ServSafe Certification (Preferred)

Experience

  • 1 Year experience in a healthcare food service department. (Preferred)
  • 1 Year experience in the food service industry. (Preferred)

Required Skills

  • Customer Service Skills
  • Strong Communication Skills
  • Strong Interpersonal Skills

General Responsibilities

Food Preparation – FSA I

  • Prepares food for all patient services and retail operations Complies with production requirements, portion and plating specifications, quality control, and safe food handling techniques.
  • Completes cold production of cold food plates, sandwiches, desserts, juices, and/or salads following established production sheets and any needed requests and adhering portioning guidelines.
  • Works at assigned station, portioning and placing food and condiments on trays or plates accurately, and In a timely and sanitary manner according to the amounts specified on the menu or production sheet.
  • Maintains accurate records of all food produced, leftover, requisitioned, inventoried and distributed out of kitchen.
  • Readily relates any compromised food standards to management. Ensures proper tray placement when working tray line.
  • Conflict Management – Resolves conflict in the workplace in a manner that is respectful for all individuals involved.
  • Uses sound judgment to determine when to request assistance to resolve conflict.
  • Listens openly to different opinions. Works to achieve win/win solutions.

Customer Service – Food Service

  • Serves employees, guests, patients and co-workers by greeting In a pleasant and respectful manner, displaying positive body language.
  • Maintains high standards of customer service during normal operations and high-volume, fast-paced operations.
  • Presents themselves in clean, neatly pressed uniforms with ID badge displayed, properly adhering to department dress codes.
  • Replies to all questions to the best of their ability. Adheres to customer service scripting when indicated.
  • Resolves any problems rapidly utilizing service recovery techniques to ensure a positive customer/patient satisfaction experience. When unsure seeks managerial input.
  • Readily interacts with patient/customer to ensure a positive interaction.

Accountability

  • Takes responsibility for own actions.
  • Strives to improve levels of individual, team and organizational performance.
  • Measures self against standard of excellence.
  • Participates in performance improvement efforts.
  • Demonstrates efficient and effective use of organizational resources as well as systems and services

Food Safety & Sanitation

  • Works in the dish room with the unloading of returned patient, cafeteria or catering trucks. Scrapes, stacks, and washes all service ware Including dishes, trays and carts.
  • Cleans kitchen and cafeteria, equipment, work site areas, customer service areas, storage areas and floors at the end of each meal as assigned following procedural sanitation guidelines.
  • Adheres to HACCP procedures regarding proper food handling, food storage, food preparation, and infection control; including hand washing and temperature control and avoidance of cross contamination
  • Operates and maintains equipment according to manufacturer’s specifications. Ensures proper sanitation of all equipment and reports any broken equipment to supervisor immediately.
  • Immediately reports any food/safety risks or concerns to a supervisor.

Must be able to pass all clearances (Criminal, Drug, Occupational Health). This is a long term temporary assignment with the possibility of permanent employment. Must be able to work flexible shifts.

Please email resume for immediate consideration and Interview.

Please email resume to  kkenney@bettingerco.com

To apply for this job email your details to kkenney@bettingerco.com