Payment Reconciliation Rep

The Payment Reconciliation Representative is responsible for the daily, monthly and yearly reconciliation process for all patient and non-patient cash received throughout the Hospital’s Business office. Working closely with the Cash Management Team, Accounting and Finance, identify research and resolve any cash balancing issues that may arise.


· Exports and compiles cash transaction reports and maintain a database used to reconcile, track and research payment transactions.

· Reconciles patient and insurance related payments received on a daily basis.

· Maintains a record of all-general ledger reporting and reconciles with Finance on a monthly basis for patient and non-patient transactions.

· Provides support and oversight of cash collection processes, confirms that deposits are being generated and confirmed as specified in the documented workflow. Communicates to supervisor any locations and/or users who are non-compliant or needing improvement.

· Prepares and reports out on monthly patient cash reconciliation for the enterprise within three business days of month end close.

· Apply established accounting principles when recording / reconciling patient and insurance payments. Assist with the creation of new or changing accounting treatment for cash deposits and support the cash and accounting teams as questions arise.

· Assists in payment posting functions, as necessary. Prints EOB’s and prepare batches for posting when needed.

· Supports cash reconciliation process for all point of service payments received throughout the enterprise including cash, check and credit card transactions.

· Records and posts all live checks and delivers to supervisor or manager for bank deposit.

· Maintains reconciliation log for all cashiering locations under Business Services

· Works with banking partners via phone and through banking portals to assist in reconciliation process.

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